Returns

We want you to be completely happy with your order. If for any reason you are not satisfied, we will gladly accept your timely return of eligible items by mail.

Returned merchandise should be in the same condition as when it was received (not worn or washed), and should include original packaging and tags. Used merchandise cannot be returned unless defective. A pickup and restock fee may apply.

Please do not return packages prior to receiving a return authorization. 

Our phone number is +1 (424) 281- 9870 or e-mail baxtpro@gmail.com.

 

Cancellations


Should the need arise; we will do our best to cancel an order at no charge provided that it is cancelled by 24 Hours on the day of order. We work fast to fill orders, so please contact us immediately if you need to cancel an order. If an order cancellation request occurs after the 24 hours on the date the order was placed, it is agreed that the customer will pay incur an 10% cancellation fee.

To complete your return, we require a receipt or proof of purchase.

Refunds
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund. If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment.

SHIPPING

To return your product, you should mail your product to: 1202 Kifer Road Sunnyvale California US 94086

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable.

If you are shipping an item over $75, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.